REFUND AND EXCHANGE POLICY

Change of Mind Returns – PLEASE CHOOSE CAREFULLY

We will happily offer you an exchange or store credit within 14 days from purchase, provided items are unworn with tags still attached and are accompanied by a receipt. Refunds will only be given on items deemed faulty, in line with manufacturer’s terms and conditions. Unfortunately this excludes Lawn Bowls and Bowling Arms.

  1. Items must be returned within 14 days of receipt with the original tags receipt of purchase.
  2. There is no return or exchange of sale items PLEASE CHOOSE CAREFULLY
  3. There is no return or exchange of special order items (unless faulty).
  4. There is no return or exchange of lawn bowls PLEASE CHOOSE CAREFULLY (unless faulty).
  5. There is no return or exchange of bowling arms PLEASE CHOOSE CAREFULLY (unless faulty).
  6. You are responsible for any costs associated with returning your item to us.
  7. Items must be returned in unworn, unwashed or otherwise unused condition, with all original tags/labels attached.

Faulty Items Returns

If an item is faulty we will meet our legal obligations which may include refunding the purchase or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

 

LOAN BOWLS POLICY

We will agree to loan to you our Lawn Bowls for trial only subject to the following conditions:

  1. A fee of $15 is paid upfront – refundable only upon purchase of bowls from Jack High
  2. You agree to supply your driver’s licence, name, address and contact phone number
  3. No more than 2 bowls will be lent at any one time
  4. You agree to return the bowls by an agreed date (no more than 1 week)