REFUND AND EXCHANGE POLICY
Change of Mind Returns – PLEASE CHOOSE CAREFULLY
We will happily offer you an exchange or store credit within 14 days from purchase, provided items are unworn with tags still attached and are accompanied by a receipt. Refunds will only be given on items deemed faulty, in line with manufacturer’s terms and conditions. Unfortunately this excludes Lawn Bowls and Bowling Arms.
- Items must be returned within 14 days of receipt with the original tags receipt of purchase.
- There is no return or exchange of sale items PLEASE CHOOSE CAREFULLY
- There is no return or exchange of special order items (unless faulty).
- There is no return or exchange of lawn bowls PLEASE CHOOSE CAREFULLY (unless faulty).
- There is no return or exchange of bowling arms PLEASE CHOOSE CAREFULLY (unless faulty).
- You are responsible for any costs associated with returning your item to us.
- Items must be returned in unworn, unwashed or otherwise unused condition, with all original tags/labels attached.
Faulty Items Returns
If an item is faulty we will meet our legal obligations which may include refunding the purchase or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.
LOAN BOWLS POLICY
We will agree to loan to you our Lawn Bowls for trial only subject to the following conditions:
- A fee of $15 is paid upfront – refundable only upon purchase of bowls from Jack High
- You agree to supply your driver’s licence, name, address and contact phone number
- No more than 2 bowls will be lent at any one time
- You agree to return the bowls by an agreed date (no more than 1 week)